Response
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- Response
If someone who sees the Lantern comes in requesting help, follow these simple steps..
Have them sit down. Ask them their *age and if they are safe.
Call the police or local agency (listed on your poster) and explain the situation.
Spend time with them until the group you have called arrives.
REMINDER:
*ALWAYS call the police if they say or you suspect they are a minor!
Inform them of the protocol to call an agency or authorities.
Do not allow anyone into private staff areas.
Do not give anyone money or goods.
Safety disclaimer: The Lantern Project is not responsible for the safety of anyone who chooses to carry the Lantern Logo and respond to those in need. Bearers of the Lantern Station title assume full responsibility for any and all Lantern-based interactions on the premises.
For all emergency situations, dial 911
For non-emergency situations, you may also contact the National Human Trafficking Hotline:
- 1-888-373-7888
The hotline is available 24 hours a day, 7 days a week to speak with a specially trained Anti-Trafficking Hotline Advocate. Support is provided in more than 200 languages. They are there to listen and connect you with the help you need to stay safe. All communication with the hotline is strictly confidential.
Questions to ask:
1 – How old are you?
2 – Are you safe?
3 – Can you leave your job or house when you want?
4 – Is anyone hurting you?
Do's & Don'ts
DO
- Remain calm and display empathy
- Ask the victim for their name and take mental notes of their physical appearance (for reporting purposes)
- Report immediately
- Offer the victim a safe place and discreet place to wait
- Tactfully notify your supervisor to ensure another employee is aware of the situation, and can double check your steps to ensure protocol is followed
DON'T
- Do not cause a scene or attract unnecessary attention
- Do not try to over-involve yourself; your job is to connect them with the proper authorities
- Do not give them money
- Do not take them to another location
- Do not give out any of your personal contact info
Contact / Socials
- Email: info@thelantern.net
